Head Talent Acquisition - BPO for Gurgaon location
Crystal Solutions Ltd . 7 Dec
Experience:10 - 12 years
Job Location:Gurgaon
25 LPA - 26 LPA
Mode: Full Time
About Company -
Role & Responsibilties -
IGT is looking to hire a Talent Acquisition Head - BPO to drive and execute Talent Acquisition practices. The position is based in Gurgaon and reports into the Vice President - BPO operations.
Job Description:
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TA Head will be responsible to attract and hire the right talent within the defined parameters on time, cost and quality for all Global positions to ensure achievement of Business Objectives.
S/He will be working closely with Delivery team for forecasting, planning & executing Global Talent Acquisition strategies
Manage entire recruitment cycle & ensure recruitment process runs smoothly
Takes ownership that Talent Acquisition team delivers quality services as per SLAs / TATs
Responsible for hiring candidates through emplaned campuses & tie-up with new campus.
Create conducive open environment for better performance, among team members to create/build positive work culture.
Must have 12-16 years of Talent Acquisition experience in the ITES / BPO Industry.
Thorough knowledge of HR policy and procedure regarding employment practices.
Ensure 100 % compliance with screening and recruitment process
To ensure completion of Back ground verification (Education / Employment) on the required times.
To ensure Internal Parity and smooth transition for candidates into the company.
Develop and implement ideas for improving the talent acquisition process.
Identify key sourcing channels, develop and implement creative sourcing strategies, effectively gathering research, networking, leveraging relevant social media and employee referrals.
Effective collaboration with a global HR team & Excellent Vendor Management.
Up-skill recruiting and sourcing specialist(s) to embed best practices of talent acquisition process into the recruitment team and to handle hiring at all levels Act as an escalation point in relation to recruitment service delivery issues and to effectively manage the internal recruitment team
Personal Attributes
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To be successful in a fast paced environment
Ability to motivate and inspire teams
Excellent People Management skill
Professionalism and Integrity
Highly Motivated and self-driven
Excellent communication skills & Good Listener
Enthusiastic and Positive Attitude
Open to stretch during critical business needs
Passionate for delivering results